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03-5511 2940 | 016 384 2033 |



We take your privacy very seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose your personal information when you visit our website.

Information We Collect

We collect personal information that you voluntarily provide to us, such as your name and email address when you sign up for our newsletter or when you contact us via the contact form on our website.

We also collect information automatically when you visit our website, such as your IP address, browser type, referring website, and pages visited. This information is collected using cookies and other tracking technologies.

Use of Information

We use your personal information to provide you with the products, services, or information that you request from us. We may also use your personal information to communicate with you about our products, services, and promotions.

We use the automatically collected information to analyze how our website is used and to improve our website and services.

Disclosure of Information

We do not share your personal information with third parties unless it is necessary to provide you with the products or services that you request from us or as required by law.

We may disclose your personal information to our service providers who assist us in providing you with our products and services.


We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no transmission of data over the internet is guaranteed to be completely secure. Therefore, we cannot guarantee the security of your personal information.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites. We recommend that you review the privacy policy of any website that you visit.

Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will delete that information from our database.

Changes to this Policy

We reserve the right to change this privacy policy at any time. If we make any material changes to this policy, we will notify you by posting an updated policy on our website.

Contact Us

If you have any questions about this privacy policy or the way we collect, use, or disclose your personal information, please contact us using the contact form on our website.


Shipping Policy

All orders are processed within 3-working days. Standard shipping typically takes between 2-8 working days, for destinations within Malaysia. If we are experiencing a high volume of orders, shipments may be delayed by a few days. 

Cancellation Policy

You may cancel your order at any time before it is shipped. Once your order is shipped, we are unable to cancel it. To cancel an order, please contact us as soon as possible.

Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the item within 14 days of receiving it for a refund or exchange. To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact us first to obtain a Return Merchandise Authorization (RMA) number. We will provide you with instructions on how to return the item.

Refund Policy

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will also notify you of the status of your refund.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


If you would like to exchange an item, please contact us to obtain an RMA number. You will need to return the original item and place a new order for the item you would like to exchange it for.


Some items may not be eligible for returns, refunds, or exchanges. These include:

  • Personalized or custom-made items
  • Clearance items
  • Gift cards

If you have any questions about our cancellation, return, or refund policies, please contact us using the contact form on our website.

Terms of Use

Welcome to Rahsia Ceramah Memukau. These terms and conditions outline the rules and regulations for the use of Rahsia Ceramah Memukau’s Website.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use our website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: Client, You and Your refers to you, the person accessing this website and accepting the Company’s terms and conditions. The Company, Ourselves, We, Our and Us, refers to our Company. Party, Parties, or Us, refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products.

Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

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